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Jakarta pushes digital revamp of public services
Jakarta has provided various applications and services to ease its residents' lives, but critics say the digital transformation has yet to reach everyone.
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A fruit vendor and his son play on their smartphones on Aug. 21, 2021, while waiting for customers in Jakarta. (AFP/Bay Ismoyo)
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akarta is pushing to provide more digital public services as part of its move to become a global city, but still lags in making such services available and accessible to the wider public.
The city is aiming to remain the national economic center and a global city once it loses its capital city status next year when the government officially moves to the new Nusantara Capital City (IKN) in East Kalimantan.
To become a global city, Jakarta is pursuing improvements in six categories, including research and innovation capacity and the wide access to information and communication technology (ICT). Those changes would require a vast digital transformation, according to Jakarta Smart City head Yudhistira Nugraha.
To achieve this transformation, Jakarta has started efforts to attract big data innovators to come and build start-ups, but Yudhistira stopped short of mentioning exactly what this effort entailed.
“We initiated a data scientist program in 2020, so Jakarta will be known to produce many competent data scientists [in the future],” Yudhistira said on Tuesday.
Read also: Jakarta aims to become global city after capital relocation
Jakarta has started building integrated public services, such as the JakSehat application, which allows people to access online mental health consultations and register for treatment at puskesmas (community health centers) or city hospitals, among other services.
