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Public service disruptions continue as cyberattack recovery falters
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Passengers line up on Feb. 8, 2024, to reach a row of check-in counters at Terminal 3 of Soekarno-Hatta International Airport in Tangerang, Banten. (Antara/Muhammad Iqbal)
I
ndonesians are still being affected by last week’s ransomware attack on a temporary national data center (PDN) that disrupted public services, with some calling for the government to take responsibility for failing to properly secure their personal data.
The cyberattack on the data center in Surabaya, East Java, occurred on June 20 and disrupted immigration services at Soekarno-Hatta International Airport in Tangerang, Banten, as well as student enrollment at state schools in Serang, Banten, and Dumai, Riau.
As of Wednesday, five of the affected agencies had restored their database access and resumed services, including the immigration office, the Maritime Affairs and Investment Ministry, the Kediri municipal administration in East Java, the Religious Affairs Ministry and the National Procurement Agency (LKPP).
The government is aiming to restore at least 18 central and regional administration databases affected by the attack by the end of this month, the Communications and Information Ministry’s director general for information and public communication, Usman Kansong, said at a press briefing on Wednesday.
However, the figure is still a far cry from the total 282 impacted databases reported on Tuesday by state-owned communications company PT Telkom Indonesia, whose subsidiary Telkomsigma operates the Surabaya facility.
The disruptions nearly caused 46-year-old Bambang Sadono to miss his flight last week.
Bambang arrived at Soekarno-Hatta International Airport on June 20 to find long lines at the immigration counters.
