Ministry spokesman Fajar Harry Sampurno said the objective of the move was to improve the company’s services to its customers.

The government recorded that customers often complained over its poor performance in distributing subsidized fuel and liquefied petroleum gas (LPG), he added.

“The scarcity of LPG and fuel has resulted in the reorganization of the company,” he said, adding that, beyond increasing production, Pertamina needed to serve its customer base.

“Pertamina [...] will shift from being product-oriented to consumer-oriented,” he said as reported by kontan.co.id.

After the reorganization and reshuffle, the job of Pertamina gas directorate was removed, causing gas director Yenni Andayani to lose her position.

Furthermore, marketing and corporate marketing directorates were established, with Muchamad Iskandar appointed as the corporate marketing director, as well as acting retail marketing director until the position is permanently filled.

The logistics, supply chain and infrastructure directorate is now led by Nicke Widyawati, who was also appointed as acting human resources development director.

After the change, members of Pertamina’s board of directors include president director Elia Massa Manik, finance director Arief Budiman, upstream director Syamsu Alam, asset management director Dwi Wahyu Daryoto, management director Toharso, investment and management planning director Resiko Gigih Prakoso and mega-project and petrochemical director Ardhy N. Mokobombang. (bbn)

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