The airline issued a public apology on Friday, reassuring passengers that it was fully committed to “fulfilling its obligations to all passengers as stipulated by the rules issued by the regulator, the Transportation Ministry”.
he Transportation Ministry will assess Sriwijaya Air to determine whether the airline has met safety, security, service and compliance standards in the wake of its decision to disengage from a partnership with national flag carrier Garuda Indonesia.
The ministry’s air transportation director general, Polana B. Pramesti, said in a statement on Sunday that the assessment was expected to avoid operational shortcomings so that Sriwijaya Air’s customers would still receive the best services amid the tumultuous period.
“Sriwijaya Air and [its subsidiary] Nam Air is obligated to ensure airworthiness and operational safety for every airplane,” Polana said. Sriwijaya Air operates 11 airplanes and 32 routes.
The Air Transportation Directorate General will continue to supervise Sriwijaya Air and its subsidiary Nam Air by working together with flight inspectors representing the Aircraft Operations and Airworthiness Directorate and airport operators.
Sriwijaya Air has decided to part ways with Garuda Indonesia after a number of attempts to separate to no avail, by not extending its operational cooperation and management partnership, Sriwijaya Air’s lawyer and shareholder, Yusril Ihza Mahendra, said in a statement on Friday.
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