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Jakarta Post

‘No more coins’: Micromerchants embrace cashless payments with direct assistance

  • Riza Roidila Mufti

    The Jakarta Post

Jakarta   /   Sat, November 30, 2019   /  08:18 am
The Jakarta Post Image
Daimah, 52, attends to a customer at her fruit juice stall in Setiabudi, South Jakarta. (JP/Riza Roidila Mufti)

Only a year ago, Widiastuti, 35, a food seller in an office canteen located in South Jakarta, knew nothing about Quick Response (QR) Code technology for payments. Back then, cash was still king in her food stall business, which sells nasi rames (steamed rice served with various dishes).  Today, around 60 percent of her food stall’s transactions are made through GoPay’s QR code payment system, which she started using just eight months ago. Her customers, she said, warmly welcomed the innovation as they could simply scan a barcode with their mobile phone to pay for meals. For Widiastuti, handling payments has become more efficient. “I don’t need to provide smaller banknotes or coins anymore for change,” she told The Jakarta Post.  However, things were not easy for her and other food sellers at the canteen when the GoPay team approached th...