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SIM card registration can be done online, here's how

News Desk
News Desk

The Jakarta Post

Jakarta | Wed, November 1, 2017 | 05:29 pm
SIM card registration can be done online, here's how

As with regular registration, the online method also requires Indonesian citizens to include the codes as shown on their identity cards (NIK) and family cards (KK).  (Shutterstock.com/File)

In addition to registration via SMS, cellular operators Indosat, XL Axiata (XL), Telkomsel, Hutchison Tri Indonesia (Tri) and Smartfren have also opened online channels through their respective official websites. 

Online platforms were made available in anticipation of the surge after the nation-wide governmental requirement to re-register opened on Tuesday, according to kompas.com.

As with regular registration, the online method also requires Indonesian citizens to include the codes as shown on their identity cards (NIK) and family cards (KK). 

Here are the websites for each operator:

Read also: What you need to know about sim card registration

It has been noted that SIM card owners do not need to specify their mother's name during the registration process, as a reminder that this information should not be given away as it is often used to verify transaction processes, such as banking. 

Both SMS and online registration are free of charge. 

Users of XL, Indosat and Tri can also visit the operator's booth to register in person. Those who have previously had trouble would need to fill in registration forms and answer verification questions. 

Meanwhile, Telkomsel users alternatively can seek help via its call center, without having to visit the booth in order to complete the registration process. 

"After having failed to register, even though the NIK and KK codes are already correct, users can continue to try until the SMS is successful, or they can register online or contact the call center," said Aldin Hasyim, Telkomsel media relations head. (liz/kes)

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