Tourism offers unmissable business opportunities for Indonesia

Debnath Guharoy ,  Consultant   |  Tue, 03/11/2008 1:38 AM  |  Business

As with people of all nationalities, many Indonesians spend their whole lives in their provinces, never traveling far from home.

About 13 percent of the population travel beyond what is required by their daily routines. That figure typically drops by 2 or 3 percent when you eliminate those who travel unexpectantly owing to unforeseen business or family matters.

In a year, only 3 percent of Indonesians travel by plane, the same 3 percent who live the so-called "good life" -- that of plastic cards, new cars and luxury holidays -- while just over 1 percent of all Indonesians have traveled overseas in the last 12 months, either for business or pleasure.

The Javanese, residents of the world's most densely populated island, stay within the confines of Indonesia more than any other islander across the archipelago.

That's understandable, considering distances, availability and cost of convenient transportation and the reality that most people do not have friends or relatives outside of their immediate area.

Sixty-five percent of travelers use buses, making it the most popular form of transportation, even during holdidays. A further 20 percent hop on their family motorbike for vacation.

Another 7 percent travel during holidays by cars owned within the family or by friends, while a mere 2 percent take the boat or ferry.

These statistics are compiled by the country's largest syndicated survey operator, Roy Morgan Single Source, which surveys more than 27,000 Indonesian respondents annually.

The numbers, updated every 90 days, are estimated to reflect almost 90 percent of the population over the age of 14, representing a total of 140 million people.

All holiday-makers, regardless of the distances they travel, make a contribution to the local economy. Not many industries can claim to receive contributions from such a diverse range of customers.

Even before a traveler steps onto a bus or plane, a ticket has already been sold, a room has been booked. Taxi drivers, porters, doormen, chefs, waitresses and housekeeping staff all have jobs to do to support this one traveler.

As does the craftsman, the shopkeeper, the boatman, the barmaid -- the list goes on. If you trace the number of employees called into action by a single tourist couple, the number could well run into the hundreds.

Tourism is good for employment, but it is also good in so many other incalculable ways. The exchange of views, the mingling, the sharing of culture, the goodness that natural beauty can bring, the development of communal pride and purpose. No industry promotes human values, the philosophy to live and let live and the celebration of life more than tourism.

With tourism growing rapidly in Asia, Indonesia is lagging way behind its neighbors. While Vietnam receives more and more tourists every year, Indonesia, hampered by its Bali-centric philosophy, languishes.

The world knows little about Indonesia beyond Bali, and those visiting Bali fail to make a connection to the rest of Indonesia.

It could be argued that the number of underachieving locales in Indonesia rivals the combined total of all other ASEAN countries.

By their own initiative, regional and local budget airlines appear to be doing more to develop travel and tourism than any other business or organization, including the cash-strapped ministry of tourism.

However, airline passengers who aren't visiting friends and relatives need hotels, food, attractions, activities, shopping and night-life. The infrastructure is lacking.

Equally important is the need for a tourist-friendly local government that has its citizens' welfare at the top of its agenda.

Here is an open invitation to form a coalition of the willing and to do some good and make some money: would an official from the ministry, a provincial government, a bank or the Investment Coordinating Board please stand up?

An e-mail to this writer from any of the above would result in an enthusiastic response by a group of capable, experienced investors who wish to execute a textbook construction of a new resort that would make proud all concerned.

If challenged to put my energy where my mouth is by readers of this column, I would join this coalition and dedicate as much time as I could to bring an eco-friendly, socially responsible resort to fruition in Indonesia.

It can be done, and with a greater dividend than any new city shopping mall could ever offer.

The writer can be contacted at Debnath.Guharoy@roymorgan.com

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I don't really understand the tourists, who're always going to Bali and ONLY Bali...I've never been there yet, even I've visited Indonesia 5 times during the last two years, simply because I think it's not the REAL Indonesia...sure, there are real Indonesians, but it's somehow an enclave, since many rules aren't that strict there(talking about bikinis and stuff) and it's more of a tourist trap...in my eyes, I'm not going to a country to rest in fancy hotel rooms or to stroll along beautiful beaches...sure, the beaches there are quite dreamy, but Anyer for instance has some nice beaches too and it's quite deserted...and if I want to get to know the country, then why should I waste my time in a place where people don't really behave naturally, but where they're drilled to serve some stupid bule?
I think you've a lot of other nice attractions among the countries,but I agree, the VOA isn't long enough and there should be chances for an extention without actually flying to SG and back, it's just too costy and I agree that there'd be more tourists if they'd simply extend it, like in Vietnam for instance.
I can't wait though, to be in my lovely Jakarta again, I still prefer Indonesia over my home country and country of residence Germany.

To Mark Austin: Injustice and human rights abuse? Tourists don't care about this (look at China - people still go there despite human rights problems). What's wrong is the poor infrastructure and lack of promotion. Obviously the country also suffers from unfair media coverage which tends to focus on terrorism etc. The government is also at fault for not doing anything to create a more positive image of the country internationally.

Bret...tourism in indonesia has nothing to do with islam as religion or anyother issues related to travel...if we look at the way dubai(UAE) marches on to be a global player, everyone knows how the place is in term of religion or location....i believe tourism in indonesia would do alot better in future by investing alot in human resources n service industries n safety/ feeling secured being in indonesia..i believe it will be as good as dubai or even better....when that happens, it will open new opportunities to other areas, including making money...in the mean time,we have to face the realities as it is for now, the country is still having hard time to be back on its feet again....

Tourism is indeed another business opportunity for Indonesia. I have my own vision to restructure the concept for tourism industry in Indonesia. Lets start with the huge population of Indonesian, market opportunities, beautiful landscapes and places to visit. Imagine that any single long weekend holiday, places of interest in Indonesia are always over crowded with people. This potential market of local tourist could be the best driving force for tourism industry in Indonesia. In my opinion, we can start to build tourism industry for our own people, because the market are already awaiting for changes. Please remember, who were visiting Bali after bombing? Local tourist did. I am not worry to compete with other ASEAN country in order to get global tourist visiting Indonesia. We can start building tourism package for the local market in decent way, well structured, well managed, eco-friendly and best affordable for price. We should be able to give the best services to our people, therefter the global tourist will see the beauty of Indonesia. I am willing to dedicate my time and idea to make it possible.

Judhi Hariwibowo
Hamilton - New Zealand

The major reason tourist numbers travelling outside Bali have dropped is the stupid decision to reduce Tourist Visas to only 30 days. Increase Visas to 60 or 90 days and MILLIONS of tourists will once again get the time to travel beyond Bali, island hopping on slow boats, spending money every day. There is a lot to be learned from the longer tourist visas available in other countries, but it seems the Indonesian Tousism authorities (or those above them who hold their purse strings, siphoning off as much as possible) aren't really trying to achieve more income for the country through wider tourism. If they were serious, they would increase Visas for 60 or 90 days straight away!

hmmh... for above comment, how abot malaysia? they actually install certain belief of the majority as their official state religion. while indonesian state do not really tinker with its citizen's belief to the extend of malaysia's policies. yet, they managed to clock in 20m arrival p.a

i think the problem is as simple as inaequate PR, missing the point-incentives /policies from the government, & rubbish infrastructures (ie.from the airport to city ctr of the capital you either have to prepare your snorkel or stuck in traffic for the same amt of time to the actual flight from sidney).

at least indonesia will be 'hidden jewel' of asia/melanesia for a long time.

Indonesia has lots to offer to the tourists especially those
from the neighbouring countries.I won't worry too much about
human rights complaints. China, Vietnam and Cambodia fare worst
but they are getting millions every year including from those countries who have been loudest on the human rights field.
But the tourism industry must be properly organised. On a visit to
Yogyakarta my son and his wife were disappointed to discover that
the kratons were in utter disrepair. He could not see the chariots that were kept there. The gamelan was no more there(we first visited the kraton in 1979).
I am going to Surabaya and i hope the ground service will be reliable.

I love my country with its wealth - culture & language, human & natural resources, just to mentioned a few. My challenge of taking foreigners (either for business or pleasure) to Indonesia have been, visa restriction (30-day VOA is not long enough, and 60-day VKU/VKSB required sponsor), regional restriction (Aceh, Molucca islands, and Papua are still off limit), and terrorism (from certain religious group). If Indonesia would liberalize the 1st two challenges that I mentioned, and eredicate the terrorists from the country, Indonesia would become a tourist heaven. Do you think this is doable? I would believe it when I see it.

Debnath, for someone from a research company you show very little understanding; "hampered by its Bali-centric philosophy"; Indonesia is hampered by its corruption, anti-western sentiment (although who can blame them at times), injustice and particularly nasty human rights abuse (you know, state murder, etc.).

Whenever I mention Indonesia to people around me ,the answer is they do not trust Indonesia because its dominant Muslim religion and because of the Bali bombings....they rather would like to visit CHina,Vietnam or thailand....

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