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Telkomsel operates 210 posts to boost coverage in Greater Jakarta, West Java on Idul Fitri
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Telkomsel’s executive vice president for Greater Jakarta and West Java Yetty Kusumawati (right) shows the coordinates of the company's command posts to a police officer in Jakarta on June 21. The command posts are established to assist homebound travelers during their long trip as well as to provide better service to Telkomsel's users during Idul Fitri. (Courtesy of Telkomsel/File)
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ndonesia's largest cellular provider PT Telkomsel has established 210 command post along the homebound travelers’ routes and tourist spots throughout Greater Jakarta and West Java in anticipation of the surge in mobile data usage during the Idul Fitri Holiday.
Telkomsel’s executive vice president for Greater Jakarta and West Java regions Yetty Kusumawati said Telkomsel aims to make its services more accessible during Idul Fitri.
The command posts are available in rest areas, train stations, ports and bus terminals and will be equipped with various facilities, such as massage chairs, karaoke services, children’s playgrounds, barbershops and charging stations that are free for travelers.
“Apart from operating the 210 posts, Telkomsel has also added 20 units of compact mobile Base Transceiver Service [BTS] during the Ramadhan and Idul Fitri holidays, as well as 95 customer services GraPari throughout West Java and Greater Jakarta,” said Yetty.
On the third week of the holy month of Ramadhan, Telkomsel recorded a 17 percent spike in mobile data usage in Greater Jakarta and West Java compared to the usage in the early period of Ramadhan.
The surge was dominated by the increase in video streaming services by up to 34 percent and social media access by up to 32 percent compared to the same period in Ramadhan last year.
In Greater Jakarta alone, Telkomsel saw its mobile internet browsing services increase by 192 percent during Ramadhan compared to the normal months. (cio/ags)
