he government claims it will have the best online single submission (OSS) system in the world to help the ease the process of obtaining business licenses.
The OSS Indonesia system, which is expected to launch in April, will be equipped with comprehensive information on investments, according to Edi Putra, head of a special task force operating under the Office of the Coordinating Economic Minister.
“Other countries’ OSS systems only deal with investment. We will include information about licenses, facilities and complaints,” he said, as quoted by tempo.co, adding that OSS Indonesia would also deal with licenses for small businesses.
Edi said the OSS in China, for example, only served online applications for export permits, while Taiwan’s OSS only focused on economic activities in certain areas.
“[Indonesia’s] OSS serves both investments in special economic zones and other areas,” Edi said, adding that several ministries already had their own systems that will be integrated into OSS Indonesia.
The Communications and Information Ministry, for example, has an application system called SiCantik, while the Transportation Ministry operates the National Single Windows (NSW) for aviation businesses.
Ellen Setiadi, the Office of the Coordinating Economic Minister’s undersecretary for industry and commerce coordination, conceded that each ministry had its own investment regulations and online systems.
The government is currently working to synchronize them, she said. “We will deal with the issue,” Ellen added. (bbn)
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