City reaches out to residents on social media
A. Muh. Ibnu Aqil
The Jakarta Post
Social media are creating new ways for the government and city administrations to reach out to citizens, which, unfortunately, does not necessarily translate into faster public services.
The Jakarta administration, for instance, has more than 100 social media accounts across its agencies and working groups to communicate with citizens, according to Jakarta Governor Anies Baswedan.