The accolade highlights the hotel's exceptional dedication to providing outstanding experiences, as evidenced by the positive reviews and ratings from global travelers and diners on the popular review platform over the course of 12 months.

Tripadvisor’s Travelers' Choice Awards honor the preferred destinations, hotels, restaurants and activities based on genuine feedback and opinions from discerning travelers worldwide. To be named as one of the Best of the Best award winners is a testament to Mason Pine Hotel's commitment to excellence, with its inclusion signifying its place among the top 1 percent of listings on Tripadvisor for 2023 as chosen by enthusiastic travelers.

Markus Goettfert, general manager of Mason Pine Hotel Bandung, expressed his deep gratitude to the hotel's cherished guests, thanking them for their unwavering support and trust.

“This prestigious recognition truly acknowledges the extraordinary experiences we strive to deliver to every guest, particularly families. From our dedicated team and world-class facilities to our personalized services, we are wholeheartedly devoted to ensuring our guests' comfort, happiness, and well-being. It is a tremendous honor to be acknowledged as one of the finest family hotels worldwide. To commemorate this remarkable milestone, we extend our sincere appreciation to each and every one of our valued guests. Their trust, loyalty and reviews have propelled us to this extraordinary achievement," he said.

Congratulating all the winners of the 2023 Tripadvisor Travelers' Choice Best of the Best awards, Tripadvisor chief growth officer John Boris acknowledged the challenges faced by the hospitality industry and commended their resilience and adaptability.

"With the travel resurgence we have witnessed over the past year, the competition has intensified. Being ranked among the Best of the Best signifies that you have consistently provided exceptional experiences to the individuals who matter the most: your guests. In an environment of evolving expectations, labor shortages and rising costs, this is no small feat. I am continually impressed by the hospitality industry's resilience and ability to adapt," he said.

Mason Pine Hotel's recognition of being named a recipient of the 2023 Travelers' Choice Best of the Best award reaffirms its position as a leading family-friendly hotel, lauded by travelers from around the globe. This prestigious recognition serves as a testament to the hotel's unwavering commitment to exceeding guest expectations and creating memorable experiences for families visiting Bandung and beyond.

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