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Don't forget: Register your prepaid SIM card today

News Desk

The Jakarta Post

Jakarta  /  Mon, April 30, 2018  /  01:28 pm
Don't forget: Register your prepaid SIM card today

Be sure to register your prepaid SIM card today, the final day of registration, so your mobile number isn't blocked permanently. Users will need to provide their identity card number (NIK) and family card (KK) information to register. (Shutterstock/File)

Users who have not registered their prepaid SIM cards by today will have their mobile number blocked on Tuesday, although they will still be able to send an SMS to 4444 to register their number. However, once the  grace period for registration ends, they will no longer able to use the unregistered number.

To register, mobile users should send their identity card number (NIK) and family card (KK) information by SMS or online via their operators’ websites. Alternatively, users can register in person at the nearest service gallery of their cellular network provider, where they can fill out a form manually.

Some people have been unable to register their numbers, despite making the effort. In such cases, reports that users should retry sending your data via SMS to 4444 at least five times. 

Read also: How to register your SIM cards

If it still does not work, users will receive a message with information on what might be the problem. The message may say that the SIM card is still active, but users must resend their data.

It could also notify users of an unregistered NIK or wrong KK information. In the latter case, users are advised to confirm their data with the Population and Civil Registration Agency (Dukcapil), through their "Halo Dukcapil" customer service hotline at 1-500-537, at Facebook Ditjen Dukcapil, its official Twitter page @ccdukcapil or by emailing [email protected]

Additional information is also available through the Communications and Information Ministry's help desk at 0811161653, 081520900999 and 081294039738. (kes)

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