TheJakartaPost
Please Update your browser
Your browser is out of date, and may not be compatible with our website. A list of the most popular web browsers can be found below.
Just click on the icons to get to the download page.
Jakarta restaurants, bars implement new protocols for dine-in customers
Restaurants and bars in Jakarta are adapting to the “new normal” period with special rules and facilities for staff and customers
Change text size
Gift Premium Articles
to Anyone
Share the best of The Jakarta Post with friends, family, or colleagues. As a subscriber, you can gift 3 to 5 articles each month that anyone can read—no subscription needed!
Dine-in customers are required to wear face masks and clean their hands regularly using hand sanitizer. (Shutterstock.com/Bignai/File)
R
estaurants and bars in Jakarta are adapting to the “new normal” period as the capital enters the transitional phase of its extended large-scale social restrictions (PSBB).
Apart from mandatory procedures, such as staff using face masks, washing their hands regularly, placing hand sanitizer in key locations and taking the temperature of customers, the food and beverage companies in Indonesia are told to enforce additional measures to ensure the safety of customers.
Establishments run by food and beverage company Biko Group have gradually been opening their doors since early June with extended schedules. Beer Garden in the SCBD area of Jakarta, for instance, serves its customers from 4 p.m. to 12 a.m. daily.
Biko Group marketing manager Aninda Pardede told The Jakarta Post via e-mail that they were limiting the number of customers to 50 percent of the capacity. “Each table is only for a maximum of four people, and not all tables are available. We suggest that our customers make reservations, so that our staff can arrange the seating plan,” Aninda said.
She added that the staff members routinely disinfected the joint's seats and other high-touch surfaces. They also require customers to order food with QR codes to minimize physical contact. “Our staff will list each customer to make it easier for us to track them down in case something happens,” Aninda said.
Read also: List of Jakarta restaurants, bars offering delivery services during self-quarantine
Ismaya Group, which runs more than 20 restaurant brands with over 60 outlets in the country, has also welcomed customers back since June 9, including in its establishments located inside shopping malls.
Each outlet requires staff to wear latex gloves when they’re inside the restaurant, and the gloves are replaced once every three hours. The staff provide a separated waiting area for customers and online delivery drivers for takeout and delivery orders.
Each dine-in customer will be given a ‘welcome kit’ comprising single-use utensils, napkins and information on how to order their food. They’re also encouraged to use digital payment options. (wng)
