The Jakarta Post
Private carrier PT Sriwijaya Air Group says it is offering a 'one ticket for two airlines' service valid for its Jakarta-Lubuklinggau (South Sumatra) route, which opened on Saturday.
'We have put into effect the use of one ticket for two airlines, namely Sriwijaya Air and Nam Air, which is the subsidiary of the airline,' PT Sriwijaya Air Group's senior manager of corporate communication, Agus Soedjono, said as quoted by Antara in Lubuklinggau on Wednesday.
He said Sriwijaya Air previously operated a Jakarta-Lubuklinggau flight route but had entrusted the handling of the route to Nam Air because of changes in the company's management.
Nam Air uses Boeing 737 500 aircraft with a capacity of 199 passengers.
Agus said Sriwijaya Air's decision to provide the one ticket for two airlines was initially met with doubt by customers in Lubuklinggau and its surrounding areas.
After receiving information that Nam Air was the subsidiary of Sriwijaya Air, he said, passengers traveling from Silampari Airport in Lubuklinggau accepted it and the inaugural flight using the one ticket-two airlines service ran well.
'We have explained to our consumers in Lubuklinggau and its surrounding areas that Sriwijaya Air and Nam Air are just the same and that the one ticket-two airlines service is valid on all flight routes,' Agus said.
Operating since Nov.11, 2013, Nam Air has 10 Boeing 737 500 aircraft and provides a medium-flight service similar to that of Sriwijaya Air.
Nam Air serves several flight routes, including Denpasar, Kupang, Maumere, Pontianak, Surabaya, Waingapu, Yogyakarta and the latest, Lubuklinggau, South Sumatra.
'Customers don't need to worry about the quality of services provided by Nam Air and Sriwijaya Air with this one ticket-two airlines service. There won't be a flight downgrade if a passenger takes a similar route on either airline,' said Agus. (ebf)(++++)
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