The Jakarta administration has engaged a startup company, PT Beride Karya Indonesia (BERiDE), to provide residents with a website that helps them convey their ideas regarding the city's development.
The website jakarta.beride.id is expected to complement Qlue, a complaint-handling app introduced by former Jakarta governor Basuki "Ahok" Tjahaja Purnama.
Jakarta Deputy Governor Sandiaga Uno said the website would be useful to make Jakarta a more livable and sustainable city.
Residents can either express their own ideas for improving city life or provide feedback on efforts made by the city administration.
There are also competitions on the website that invite university students to make suggestions about certain issues, such as the management of Asemka Market in West Jakarta or the revitalization of Bugis Park in Tanjung Priok.
Students are also challenged to share their ideas about the promotion of Sunda Kelapa as a tourist destination as well as the promotion of the Pecenongan area as a culinary spot in the capital.
The students that share the best ideas will get attractive gifts, the website promises.
"After the competition ends, we will follow up on the residents' ideas. Those ideas will also be selected," Sandiaga said.
He added that not all of the city's problems should be handed over to the administration.
Residents should participate in the city development as agents of change, Sandiaga said.
He added that the city administration was hoping for out-of-the-box ideas that would help the administration solve problems in the city.
Sandiaga added that he hoped that city-owned enterprises, such as MRT Jakarta and Jakpro, could give rewards to residents that shared their best ideas.
"The administration will also take part in BERiDE. So, the [planned] app is a collaborative and participatory platform," Sandiaga said.
Jakarta Smart City unit head Setiaji said the beride.id mobile application would be developed in the next three months.
"The city administration plans to hold events at universities in the capital to promote the application," Setiaji added.
Meanwhile, Setiaji said beride.id would not replace Qlue, because the nature of the two programs was different.
The city administration would keep developing Qlue to enable residents to report problems in their neighborhood, he said.
Currently, Qlue gathers about 500 public complaints per day. Most of the complaints are about trash and illegal parking.
The number of the reports has declined significantly since the end of Ahok's administration, when about 1,000 reports were submitted through the app each day.
Setiaji said the city administration's program to open complaint sections at district offices across the city every Saturday had contributed to the decrease of reports received via Qlue.