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Spared change: Jakarta ATMs will still dispense Rp 20,000 bills despite declining cash transactions
Bank DKI, which operates 1,085 ATMs of various bill denominations across Greater Jakarta, is maintaining cash machines that dispense Rp 20,000 bills to cater to customers who have a particular need for smaller banknotes, such as students.
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Bank DKI, which operates 1,085 ATMs of various bill denominations across Greater Jakarta, is maintaining cash machines that dispense Rp 20,000 bills to cater to customers who have a particular need for smaller banknotes, such as students. (Shutterstock/File)
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arih Suprapti, a 46-year-old civil servant who works in Jakarta, still sometimes withdraws cash in Rp 20,000 (US$1.46) bills from an automated teller machine (ATM). On Wednesday, she did so at a cash machine managed by city-owned lender Bank DKI at the Jakarta Capital Investment and One-Stop Service Agency's (DPMPTSP) office in Kuningan, South Jakarta.
"These Rp 20,000 bills are important for me to pay for motorbike taxi services and give an allowance to my children," she said. "I actually have an OVO [e-wallet platform] account, but sometimes I pay in cash."
Bank DKI, which operates 1,085 ATMs of various bill denominations across Greater Jakarta, is maintaining its cash machines that dispense Rp 20,000 bills to cater to customers who have a particular need for smaller banknotes, such as students.
Bank DKI joins state-owned lenders Bank Negara Indonesia (BNI) and Bank Mandiri in keeping alive the Rp 20,000-bill dispensing machines.
Nonetheless, cash transactions are declining as people shift to digital payments through e-wallet platforms such as Gopay, owned by online ride-hailing firm Gojek, and OVO, owned by information technology firm PT Visionet Internasional.
According to a 2019 financial technology report by business and technology news portal Dailysocial.id, 82.7 percent of the total 1,500 people surveyed nationwide were aware of e-wallet platforms. Moreover, 83.3 percent of the respondents used Gopay and 81.4 percent used OVO.
But even long before the decline of cash transactions, such small-bill ATMs were difficult to find across Jakarta.
