The Star/Asia News Network
AirAsia edged out budget airlines Southwest Airlines, JetBlue, Ryanair, easyJet, Jetstar Airways, Norwegian Air, West Air, flydubai, Air Arabia, flynas, kulula, Mango and fastjet to bag the award. (Shutterstock/Jeerapan Jankaew)
AirAsia Group CEO Tan Sri Tony Fernandes paid tribute to his staff for winning two awards at the prestigious World Travel Awards 2017 Grand Finals.
The airline was named the World’s Leading Low-Cost Airline for the fifth year in a row.
It also won the WTA’s inaugural World’s Leading Low-Cost Airline Cabin Crew award at the ceremony held at the JW Marriott Phu Quoc Emerald Bay in Vietnam.
Fernandes said he was proud to receive the fifth WTA World’s Leading Low-Cost Airline award in as many years
“I’ve always said we are the world’s true low-cost champion, and I’m thrilled to see I’m not the only one and the industry agrees with me,” he added.
Fernandes said that AirAsia will get better as it continues on its digitalization journey in order to better understand the demands of its guests and provide them with a richer and more enjoyable flying experience as well as world-class service at the lowest fares.
AirAsia edged out budget airlines Southwest Airlines, JetBlue, Ryanair, easyJet, Jetstar Airways, Norwegian Air, West Air, flydubai, Air Arabia, flynas, kulula, Mango and fastjet to bag the award.
AirAsia Group cabin crew head Suhaila Hassan said an airline is only as good as its people, and AirAsia has some of the best.
She said two years ago the airline was named Asia’s Leading Cabin Crew by WTA, beating a field of full-service carriers.
“Since then, we’ve gone from strength to strength, winning the World’s Leading Inflight Service award in 2016, Asia’s Leading Low-Cost Airline Cabin Crew earlier this year and now, the first ever World’s Leading Low-Cost Airline Cabin Crew award by WTA.
“This shows our unwavering commitment to excellence and, as the world’s best low-cost carrier, we promise to continue delivering to our guests the best experience that money can’t buy,” she said.
The win was built on AirAsia’s success earlier this year when it secured WTA’s first-ever Asia’s Leading Low-Cost Airline Cabin Crew award. In 2015, it became the first-ever low-cost carrier to win Asia’s Leading Cabin Crew, ahead of full-service carriers like Singapore Airlines, Korean Air and Cathay Pacific.
AirAsia Group chief commercial officer Siegtraund Teh and senior cabin crew Rosita Sulaiman accepted the awards at a gala ceremony in Vietnam on Sunday.
Apart from Fernandes, the others present were AirAsia Berhad executive chairman Datuk Kamarudin Meranun, independent non-executive director Datuk Fam Lee Ee and AirAsia’s Vietnam joint-venture partner Tran Trong Kien.
The WTA is one of the most prestigious, comprehensive and sought after awards in the global tourism industry.
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