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Voice, SMS services in earthquake-hit Central Sulawesi restored: Telkomsel

Among the areas where 4G service has been restored are Poso, Donggala, Luwuk, Toli-Toli, Buol, Pasangkayu and Tondo in Palu city.

News Desk (The Jakarta Post)
Jakarta
Tue, October 2, 2018

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Voice, SMS services in earthquake-hit Central Sulawesi restored: Telkomsel Three of Telkomsel's base transceiver stations (BTS) that were damaged reportedly have been temporarily replaced by mobile BTS (COMBAT). (Shutterstock/File)

M

obile operator Telkomsel is continuing to repair the telecommunications infrastructure in Palu, Donggala and the surrounding areas in Central Sulawesi following the earthquake and tsunami that shattered the region on Friday.

Three of Telkomsel's base transceiver stations (BTS) that were damaged have reportedly been temporarily replaced by mobile BTS (COMBAT). 

"Voice and SMS communication services are currently running normally," said the company's general manager of external corporate communications, Denny Abidin, in a statement on Monday as quoted by kompas.com.

"As for the recovery of 4G data service, we are focusing on strategic points such as the governor and mayor's offices, police office and Telkom refugee camp," he added.

Among the areas where 4G service has been restored are Poso, Donggala, Luwuk, Toli-Toli, Buol, Pasangkayu and Tondo in Palu city.

Read also: Free Wi-Fi, telephone service available in earthquake-hit Central Sulawesi

Meanwhile the locations where Telkomsel's signal coverage is running normally are:

  • Governor's office: 2G/3G/4G 
  • Regional Police (Polda): 2G/3G/4G 
  • Telkom refugee camp: 2G/3G/4G 
  • Airport: 2G/3G/4G 
  • Refugee camp at City Hall: 2G/3G/4G 
  • National Search and Rescue Agency coordination post (Posko Basarnas): 2G/3G/4G 
  • RSUD Bhayangkara hospital: 3G/4G 

Telkomsel is continuing to coordinate with related stakeholders to recover the network's functionality optimally. Limited electricity supply, fuel for power generators and mobilization for mobile back-up power are among the challenges currently faced by the company. (kes)

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