The Jakarta Post
A new facility from Citilink offers passengers a seat selection program that includes a complimentary snack and beverage. (Shutterstock/Broewnis Photo)
Citilink has announced a seat selection program that includes a complimentary snack and beverage named Green Zone facility.
The facility is available for use at Halim Perdanakusuma Airport in Jakarta.
“To improve the comfort of our passengers, Citilink Indonesia is offering access to the Citilink lounge for passengers who purchase flight tickets with the Green Zone facility starting from Thursday,” said Citilink Indonesia cargo and ancillary vice president Benny Rustanto in a statement. “We plan on providing this service at domestic airports,” he continued.
Essentially, the facility is an optional additional service presented to Citilink Indonesia passengers when they buy a ticket through Citilink’s channels, such as their official website, online travel agents and check-in counters.
With fees ranging from Rp 60,000 ($4) to Rp 135,000 ($9), this service provides free snacks, insurance for punctual flights and delayed baggage, Wi-Fi in the provided lounge as well as a reimbursement of up to Rp 250,000 ($17) for flight and baggage delays of more than two hours.
Citilink said with Green Zone, passengers no longer needed to fill out a form or complete claim documents as such will be done automatically and digitally. (saz/wng)