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Telkom’s B2B transition hindered by bureaucracy: Director
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Telkom Group business development director Honesti Basyir speaks at the 2023 Bali Annual Telkom International Conference (BATIC) held at The Westin Resort Nusa Dua in Bali on Sept 6, 2023. (JP/Ruth Dea Juwita)
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T Telekomunikasi Indonesia faces challenges in moving from a business-to-consumer (B2C) model to a business-to-business (B2B) model, as the transition has run up against bureaucratic hurdles and difficulties in persuading the government and stakeholders.
Speaking at the Batic conference in Nusa Dua, Bali, on Wednesday, Telkom Group business development director Honesti Basyir said one of the challenges was that an organic digital transformation within Telkom's ecosystem was costly and time consuming.
“Growth [in revenue] will slow down for the time being,” he explained, “but don’t worry, we’ll be successful.”
For now, he noted, “we will continue communicating to ministries, stakeholders and investors that [digital transformation] is a long journey.”
Read also: Telkom’s Telin eyes adding 7 more subsea cables by 2026
Telecommunication firms (telcoms) are increasingly turning to mergers and acquisitions (M&A) in response to the industry’s transformation and intensifying competition, according to Budi Satria Dharma Purba, CEO of Telkom Indonesia subsidiary Telin.
Telkom conducted an internal merger as it spun off its IndiHome business to its cellular services arm Telkomsel on July 1 with the aim of transforming into a digital telcom and shifting to a more technology-agnostic approach with a focus on B2B operations.
