The Jakarta Post
This year, travelers are expected to share their experience using any kind of public services during their homebound mudik trips on Instagram, in a program held by Ombudsman, an agency tasked with overseeing complaints about public service.
The program, in which people can participate by uploading their mudik photos under the hashtag #LaporOmbudsman (report ombudsman), aims at getting public feedback on the safety and convenience of public service during mudik. Three prizes will be given to those who file the most interesting and informative reports.
"Through this initiative, we want members of the public to not only report bad things about public services. We want them to also appreciate operators if the service is good," Ombudsman commissioner Alvin Lie said on Friday.
The Ombudsman will also follow up on reports of unsatisfactory services, he added.
Millions of people have started to hit the roads in an annual homebound exodus to meet their extended relatives at their respective hometown to celebrate Idul Fitri, which falls on Sunday and Monday. (ipa)