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Jakarta Post

PLN blackout communication confuses, disappoints

  • Karina M. Tehusijarana, Stefanno┬áSulaiman and Wahyoe Boediwardhana

    The Jakarta Post

Jakarta and Surabaya   /   Tue, August 6, 2019   /  01:31 pm
The Jakarta Post Image
President Joko "Jokowi" Widodo.(JP/Seto Wardhana)

The public communication of state-owned electricity company PLN in the wake of the massive blackouts that crippled much of Jakarta, Banten, West Java, and parts of Central Java, has left much to be desired, with unclear information causing confusion and uncertainty among customers. The blackout started around noon on Sunday and continued until Sunday night, with some areas only getting power back in the early hours of Monday. On Monday morning, households in areas ranging from West Jakarta to Bandung, West Java, were once again affected by intermittent blackouts. PLN corporate communications head I Made Suprateka initially said several turbines at the Suralaya power plant in Cilegon, Banten, had experienced “trips”, leading to the blackouts. Later on Sunday evening, however, PLN acting president director Sripeni Inten Cahyani corrected the statement, saying instead t...