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View all search resultsirlines are seeking to regain passengers' confidence through the enforcement of health protocols during the so-called “new normal” period as the industry seeks to recover from the COVID-19 pandemic.
The aviation health protocols are based on circular No. 13/2020 issued recently by the Transportation Ministry, which also refers to the International Civil Aviation Organization’s (ICAO) recent guidance, covering mandatory procedures from pre-flight to post-flight to reduce the risk of virus transmission.
The measures include physical distancing, intensified cleaning and sanitation inside the aircraft, the use of face coverings, disinfection of areas with potential human contact, health screening and more. The new protocols are intended to provide safety for passengers as the government relaxes the large-scale social restrictions (PSBB) and reopens the economy.
The circular could help restore passengers’ faith in flying again, Indonesian National Air Carriers Association (INACA) chairman Denon Prawiraatmadja said.
“In principal, there are two things that can restore passengers’ confidence in traveling. First, it depends on how the Health Ministry and COVID-19 task force can reduce the transmission of COVID cases, and the second [aspect] is how airlines and each operator in aviation can provide security and safety for passengers,” he said on a press briefing on Tuesday.
The pandemic has severely impacted the aviation industry, hitting demand for air travel and forcing airlines to ground their fleets as losses mount.
However, Denon warned that the high number of COVID-19 cases was likely to hold people back from flying.
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