Everyone can now conduct almost everything they want in just one single device. In fact, we can do almost everything we want in just one single app. Since the number of mobile applications increases over time, it is becoming more and more difficult for an app to be selected as a user’s preferred app. Some of them are offering more services by trying to become super apps. Therefore, users do not need to download specific applications for the additional services they need. This is what happens in the digital space. Convergence makes boundaries between industries become not so clear anymore. I discussed this phenomenon with some of the participants when attending the World Economic Forum in Dalian, China, recently. I was invited to be one of the speakers at a panel discussion held as part of that event. Major tech companies in China may be the first to implement the conver...

Disclaimer: The opinions expressed in this article are those of the author and do not reflect the official stance of The Jakarta Post.