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BFI Finance latest financial firm to report cyberattack
BFI Finance says it experienced a cyberattack on May 21 that compelled it to temporarily switch off several systems, disrupting customer service and other operational activities.
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An IT researcher explains a ransomware infection at the High Security Laboratory of the National Institute for Research in Computer Science and Automation in Rennes, France, on Nov. 3, 2016. (AFP/Damien Meyer)
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FI Finance says it experienced a cyberattack on May 21 that compelled it to temporarily switch off several systems, disrupting customer services and other operational activities.
The local multifinance firm assured the public, however, that there was no indication of customer data leakage.
"The company has taken various steps in handling this threat in accordance with the applicable protocols, followed by efforts to restore services to customers and the company's operational activities gradually," BFI finance director Sudjono said in a disclosure to the Indonesia Stock Exchange (IDX) on Wednesday.
Furthermore, Sudjono stated that the firm would conduct a comprehensive review to improve and strengthen its digital systems.
"We have hired a cybersecurity consultant to help us handle this situation," Sudjono said on Thursday, as quoted by Kompas.
BFI customers had complained on social media earlier this week that they could not send loan repayments. On May 22, the multifinance firm announced that it was conducting "system and network maintenance" causing disruption.
Cyberthreats haunt local financial firms
