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QRIS transaction fee faces pushback from small businesses
Small businesses expressed objections to the Quick Response Code Indonesian Standard (QRIS) transaction fee of 0.3 percent, saying that it was a burden on the back of all other administrative costs they have to pay.
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Digital society: A customer settles a transaction using the Quick Response Indonesian Standard (QRIS) code in Rangkasbitung, Banten, on May 3, 2023. Bank Indonesia has recorded a 40 percent growth in the number of users of the digital payment method in Banten from 1.32 million in February 2022 to 1.72 million in February 2023. (Antara/Muhammad Bagus Khoirunas)
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mall business players have expressed concern over Bank Indonesia’s decision to impose a transaction fee on the Quick Response Indonesia Standard (QRIS) system, saying the policy could pose as a burden for the group.
The QR payment system was introduced in 2019, and small businesses could receive payments without being charged a transaction fee, but BI decided to impose a 0.3 percent rate for the group starting July 1.
Meanwhile, payments received by players classified as medium-sized and above have been applied with a 0.7 percent rate since the service first became active.
BI has asked small businesses to not pass the fee on to consumers, but small businesses have shown objection, with many claiming it was bad timing to impose such a policy.
“[The implementation] is not right because of the post-pandemic conditions,” said Hermawati Setyorinny, who chairs the Association of Micro, Small and Medium Enterprise (MSME) Industry Indonesia (Akumandiri) on Wednesday, as quoted from Okezone.
Mukroni, who heads the warteg (Tegal food stalls) association concurred that it was best to implement the policy next year, as quoted from Tempo.co.
Shinta Kamdani, the newly appointed chairwoman of the Indonesian Employers Association (Apindo), told The Jakarta Post on Wednesday that small businesses had benefited from QRIS for simplifying transactions, but the recent move may impact consumers’ preference to transact in the future.
