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Shell, BP pumps run dry in Jakarta as import caps bite

The energy minister said private fuel retailers seeking additional import quotas should instead tap existing national reserves by striking B2B deals with state-owned Pertamina.

Ruth Dea Juwita (The Jakarta Post)
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Jakarta
Wed, September 3, 2025 Published on Sep. 3, 2025 Published on 2025-09-03T16:22:33+07:00

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An employee fills a customer's vehicle on March 9, 2023, with fuel at a Shell gas station in Jakarta. An employee fills a customer's vehicle on March 9, 2023, with fuel at a Shell gas station in Jakarta. (Antara/M Risyal Hidayat)

S

everal Shell and BP gas stations in Jakarta have run low on fuel over the past week, with some sites suspending sales of their key products, underscoring supply strains among private fuel retailers as import quotas run dry.

On Wednesday, shortages were reported at Shell stations across the city, where gasoline was unavailable and only diesel remained on offer. The stations appeared largely quiet, with almost no vehicles queuing, while attendants stayed on standby to explain the limited fuel availability to motorists.

“We apologize for the inconvenience and thank you for choosing Shell’s high-quality fuels. Shell Indonesia informs that gasoline products are not available at several Shell service stations until further notice,” the company said in a statement published on its website.

The website also provides real-time updates on fuel availability at Shell stations, refreshed daily.

Shell Indonesia president director Ingrid Siburian confirmed that some stations were running out of certain fuel types, adding that the company was coordinating with the Energy and Mineral Resources Ministry to restore supply.

“Shell stations continue to serve customers with Shell V-Power Diesel and other services, including Shell Select, Shell Recharge, workshops and lubricants,” Ingrid said in a statement on Wednesday, as quoted by Kontan.

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