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View all search resultsThe National Consumer Protection Agency (BPKN) announced plans to summon PT Tirta Investama, Danone’s local subsidiary and Aqua’s producer, for clarification following concerns that the water might not come from mountain springs as advertised.
anone has defended its sourcing practices for Aqua, the country’s leading bottled drinking water brand, after a consumer watchdog summoned the company to clarify whether its products truly come from mountain springs, following public scrutiny over its use of groundwater wells.
Vera Galuh Sugijanto, vice president general secretary of Danone Indonesia, said Aqua’s water is indeed sourced from mountain springs, consistent with the claim printed on its label, but explained that the extraction is carried out through regulated deep-well drilling.
“The source is mountain water, as stated on our label. However, like any industry utilizing deep groundwater, the extraction is done through drilling,” Vera said on Tuesday, as quoted by Bisnis.
She added that the company holds the necessary permits from the Energy and Mineral Resources Ministry for its water extraction operations. All Aqua products, she continued, also meet the Indonesian National Standard (SNI) and comply with safety requirements set by the Food and Drug Monitoring Agency (BPOM).
“Aqua’s bottled water meets SNI parameters, and we go beyond that with over 400 internal parameters to ensure quality consistency across all our plants,” she emphasized.
Read also: Bali to ban production of bottled water under 1 liter
The statement came after the National Consumer Protection Agency (BPKN) announced plans to summon PT Tirta Investama, Danone’s local subsidiary and Aqua’s producer, for clarification following concerns that the water might not come from mountain springs as advertised.
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