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View all search resultsAI in health care: Can technology bridge Indonesia’s doctor shortage?
Artificial intelligence is being integrated into the national health system from diagnoses to early warning systems, reshaping service delivery and patient care through a developing framework that aims to ensure safety, accountability and trust.
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One-stop data: The Satusehat app, developed by the Health Ministry as the successor to COVID-19 tracker PeduliLindungi, streamlines medical records nationwide to support AI-driven health services. (satusehat.kemkes.go.id/-)
Sylviana Hamdani
Contributor/Jakarta
Only a few years ago, artificial intelligence seemed something out of a sci-fi novel. Today, it composes messages, designs travel plans and even makes short films. Now it is entering one of the most high-stakes fields of all: health care.
At hospitals and clinics across the country, AI is already easing administrative workloads, managing records, supporting diagnoses and even assisting in surgeries. What was once met with skepticism is becoming a daily part of professional medicine.
Indonesians are more optimistic about AI than most. According to the Future Health Index 2025 by Philips, 74 percent of patients and 84 percent of health professionals in the country believe AI can improve health care, significantly higher than the global averages of 59 percent and 79 percent, respectively.
The survey, which is currently available for 16 countries, involved more than 16,000 patients and around 2,000 professionals across the globe, with Indonesia the sole ASEAN member.
“These numbers should serve as momentum for both hospitals and patients to achieve better healthcare services with AI,” said Astri Ramayanti Dharmawan, president director of Philips Indonesia.
