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KAI to pay compensation to passengers of derailed Argo Semeru, Argo Wilis
The crash, which occurred in Kulon Progo, Yogyakarta, on Tuesday, caused extensive delays to rail schedules. The incident occurred when the Argo Wilis collided on a bend with a derailed Argo Semeru train. The Argo Semeru reportedly left the tracks as a result of subsidence on the track bed.
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A screen grab of the aftermath of the Argo Semeru and Argo Wilis crash in Yogyakarta on Oct. 17, 2023. (The Jakarta Post/X)
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n the aftermath of the Argo Semeru and Argo Wilis train crash, state-owned railway company PT KAI has pledged to pay compensation to affected passengers.
The crash, which occurred in Kulon Progo, Yogyakarta, on Tuesday, caused extensive delays to rail schedules. The incident occurred when the Argo Wilis collided on a bend with a derailed Argo Semeru train. The Argo Semeru reportedly left the tracks as a result of subsidence on the track bed.
On Tuesday, the company announced on its Instagram account, @kai121_, that affected passengers could collect refunds at all stations up to seven days post-departure.
The refund program covers several conditions, including a full refund for those whose trains were delayed for more than one hour, those who canceled because they preferred not to travel by rail or made alternative transportation plans, and those who canceled due to a failure to make a train connection.
Passengers in the Suite Class compartment or Luxury train who transferred to Panoramic, Priority or Imperial brand trains are also eligible for a 50 percent refund.
Aside from compensating those whose trips were affected, Krisbiyantoro, the public relations manager of the PT KAI Yogyakarta regional office, gave an assurance that KAI would cover the medical expenses of those who were injured.
“The victims of Argo Semeru train crash will also be provided with compensation,” Krisbiyantoro said. “Yes, [KAI] will cover medical expenses and so on because the ticket also includes insurance,” he said.
