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Blocked pipe leaves West Jakarta neighborhood dry for weeks

A blocked pipe due to nearby construction has left Jembatan Besi residents dealing with a weeks-long water outage, as PAM Jaya continues its efforts to restore services while battling the city's limited, aging grid.

Gembong Hanung (The Jakarta Post)
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Sat, February 28, 2026 Published on Feb. 27, 2026 Published on 2026-02-27T15:46:21+07:00

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Residents line up with a variety of containers to buy clean water on March 14, 2025, amid a days-long water outage in a Jakarta neighborhood. Residents line up with a variety of containers to buy clean water on March 14, 2025, amid a days-long water outage in a Jakarta neighborhood. (AFP/Aditya Irawan)

F

or more than a month, dozens of households in West Jakarta have been left without reliable access to piped water due to a local blockage in the grid managed by city-owned water company PAM Jaya, exposing a persistent weakness in the capital’s aging water infrastructure.

Sandi, 39, a resident of Jembatan Besi subdistrict in Tambora, has resorted to using rainwater for the toilet as he rations expensive gallon bottles of drinking water for essential needs.

He first noticed a problem with the piped water supply in late January, when the pressure dropped and the water began to smell foul, then eventually stopped flowing altogether.

“My house actually has a well, but the water is too salty,” Sandi said on Thursday.

“I’ve reported this to PAM Jaya several times, but there’s still no solution.”

Read also: Jakarta tightens groundwater rule to curb subsidence

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The water company has confirmed that the water outage in the densely populated neighborhood was due to construction on a nearby overpass, and said it was working to accelerate repairs to the affected infrastructure.

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Blocked pipe leaves West Jakarta neighborhood dry for weeks

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  • Palmerat Barat No. 142-143
  • Central Jakarta
  • DKI Jakarta
  • Indonesia
  • 10270
  • +6283816779933
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