TheJakartaPost
Please Update your browser
Your browser is out of date, and may not be compatible with our website. A list of the most popular web browsers can be found below.
Just click on the icons to get to the download page.
[UPDATED] Silver screen goes dark as Cinema XXI, CGV close indefinitely
Change Size
![[UPDATED] Silver screen goes dark as Cinema XXI, CGV close indefinitely](https://img.jakpost.net/c/2020/01/12/2020_01_12_84610_1578801702._large.jpg)
Cinema XXI began regularly spraying disinfectants at all 218 of its cinemas in the country in late January. (Shutterstock/Mr.Music)
C
inema XXI announced on March 26 that it has temporarily suspended operations of all of its cinemas in 52 Indonesian cities until further notice to curb the spread of COVID-19.
Following the announcement, Cinema XXI submitted a post on social media saying that customer service of its online ticket platform M-Tix was temporarily inactive.
Dewinta Hutagaol, head of corporate communications and brand management of Cinema XXI, said in a statement that the decision was made based on the COVID-19 situation and in support of the government’s physical distancing instruction.
Read also: COVID-19: XXI, CGV cinemas to close theaters for two weeks
𝗝𝗶𝗸𝗮𝗹𝗮𝘂 𝗿𝗶𝗻𝗱𝘂, 𝗶𝗻𝗶 𝗵𝗮𝗻𝘆𝗮 𝘀𝗲𝗺𝗲𝗻𝘁𝗮𝗿𝗮 𝘄𝗮𝗸𝘁𝘂..
Sobat XXI, mulai hari ini seluruh jaringan bioskop Cinema XXI di Indonesia non-aktif untuk sementara waktu yaa.
Semoga kita bertemu secepatnya ya, Sobat XXI!#NontonAsikdiXXI pic.twitter.com/E3rRe0QOqf
— Cinema XXI (@cinema21) March 26, 2020
“While our theaters are temporarily closed, we will keep thoroughly disinfecting the cinemas,” Dewinta said, adding that Cinema XXI also urged its staff to stay at home.
On March 21, Cinema XXI announced that its theaters in Jakarta would be closed until April 5. The decision was in line with the Jakarta’s administration declaration of emergency status.
The cinema began regularly spraying disinfectants at all 218 of its cinemas in the country in late January.
Aside from Cinema XXI, CGV Cinemas is also halting the operations of all of its theaters in Indonesia until further notice.
CGV Cinemas currently has 68 theaters in 16 provinces across the country.
Those who already purchased tickets via the company's website or mobile app and wish to refund can contact the CGV call center at +6221-2920-0100 or send an e-mail to callcenter@cgv.id. Meanwhile, the refund process for tickets that were bought via CGV Cinemas ticketing partners, such as Traveloka, Bookmyshow and TIX ID, will be conducted by the respective channels. (wir/wng)
