The Jakarta Post
New Jakarta Governor Anies Baswedan has said he wants Jakartans to stop filing reports on urban problems with City Hall and instead file them with subdistrict heads.
Anies is set to gather all subdistrict heads to discuss the procedure of filing reports, putting an end to the practice of reporting problems directly to City Hall during the administration of former governor Basuki "Ahok" Tjahaja Purnama.
"But we need to prepare standard operating procedures so that subdistricts will be ready for it. Now we are determining types of problems,” said Anies at City Hall as quoted by tempo.co on Wednesday.
Categories for problems needed to be determined, which would make finding solutions easier, he said.
He claimed the new scheme would improve the function of subdistrict and district offices, as well as all administration agencies. Furthermore, with such a scheme, Jakartans would not have to travel far from their homes to City Hall.
Nonetheless, Anies emphasized that residents were still welcome at City Hall. (agn)