In a recent interview with The Jakarta Post, Qlue founder and president director Rama Raditya said Qlue had expanded to 25 cities across Indonesia and used artificial intelligence (AI) and the internet-of-things (IoT) in most of its products.
espite its declining popularity, complaint handling app Qlue continues to connect Jakartans with city administration officials under the Jakarta Smart City (JSC) program, having expanded to include other provinces and the private sector.
Mayang still uses the app to report problems she finds in public facilities or services, such as scattered trash, potholes on the road or broken street lights.
She likes it when her complaints are addressed quickly by city officials or the Public Facility Maintenance Agency’s so-called orange troops.
“It usually takes just a few hours [after the complaint is lodged] to clean up trash. It takes one or two days to replace broken street lights,” she said.
“I still recommend the app to my friends. Many are hesitant because they think Qlue has stopped operating, but it hasn’t.”
In a recent interview with The Jakarta Post, Qlue founder and president director Rama Raditya said Qlue had expanded to 25 cities across Indonesia and used artificial intelligence (AI) and the internet-of-things (IoT) in most of its products.
“We work with a number of township managements from various developers. We also established smart concepts for industrial sites like in Pulo Gadung [East Jakarta] and Paiton [East Java],” he explained.
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