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Mandiri customers can make free transactions at Mandiri Link ATMs
State-owned Bank Mandiri has confirmed that customers can make balance checks and cash withdrawals free of charge at Link ATMs bearing the Mandiri logo.
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(Courtesy of Bank Mandiri)
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tate-owned Bank Mandiri has confirmed that customers can make balance checks and cash withdrawals free of charge at Link ATMs bearing the Mandiri logo. This is in accordance with the agreement, effective from June 1, that fees for balance checks and cash withdrawals will only be imposed for Bank Mandiri customers at non-Bank Mandiri Link ATMs.
The stipulation also applies to customers of banks enlisted as members of the State-owned Bank Association (Himbara), namely BRI, Bank BNI and Bank BTN. Effective June 1, transactions made by Himbara will be based on the agreed cost adjustment scheme, Under the scheme, the fees for balance checks and cash withdrawals are Rp 2,500 and Rp 5,000, respectively, while the fee for transfers among Himbara banks is retained at Rp 4,000 per transaction.
Bank Mandiri senior vice president of transaction banking retail sales Thomas Wahyudi explained that transactions using the Link ATM Channel are more economical compared with those using ATMs outside the Mandiri Link ATM network.
“Apart from using ATMs, Bank Mandiri customers can also access all financial services in a more practical manner by accessing Livin’ by Mandiri,” he said.
Thomas said that Livin’ by Mandiri was designed to provide real-time, anytime and anywhere banking services, without being physically confined by bank branch offices.
“As of April, more than 7.1 million registered users have enjoyed one of the applications with the largest coverage of payment access, starting from the payment services for utilities [such as electricity, water, telephone, cable TV] and e-commerce payments to education, e-wallet top up and tax payments and other routine obligations,” said Thomas on May 25.
More than 200 million financial transactions have been conducted using this platform in the period of January – March 2021, up 60 percent year-on-year. The booked nominal transactions amounted to Rp 341 trillion, an increase of nearly 50 percent on the first three months of last year.
Of the various service featured on the Livin’ by Mandiri app, transfers among Mandiri peer accounts or among different banks, e-top money and payments were the most frequently accessed features. Aside from that, there is also a cashless payment feature through a QR Scan that has become increasingly popular among the public and balance check feature and transaction record that customers can utilize free of charge.
