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Jakarta Post

Bukalapak says hackers failed to steal users' personal data

  • News Desk

    The Jakarta Post

Jakarta   /   Mon, March 18, 2019   /   04:15 pm
Bukalapak says hackers failed to steal users' personal data Bukalapak logo (Courtesy of/bukalapak.com)

Online marketplace Bukalapak has assured its customers that hackers were foiled in their recent attempt to steal user data, like passwords and financial and personal information.

Bukalapak corporate communications head Intan Wibisono confirmed in a statement received by The Jakarta Post on Monday that hackers had attempted to access the data, but had failed because the platform had upgraded its security to protect users' personal data.

“Bukalapak assures that there has been no misuse of important data. [Hacking attempts] are a risk in the digital industry,” said Intan, while reminding customers to change their passwords regularly.

He also urged customers to activate the two-factor authentication (TFA) feature, which prevented unknown individuals and devices from accessing user data.

“We also advise users to keep their passwords confidential and pay attention to the security guide that Bukalapak has provided,” he said, referring to the guide's URL, www.bukalapak.com/security_guide. (bbn)