The Jakarta Post
Traveloka has expanded its transportation options to include buses, which is available on both its online platform and mobile application. (Shutterstock/File)
Online travel booking platform Traveloka is now offering bus transportation services, which can also be accessed on the Traveloka app.
Traveloka has partnered with over 20 bus operators in Indonesia, including Pahala Kencana, Lorena-Karina, Agramas, Primajasa, ALS, Litha & Co and Agung Mulia. These bus services connect many cities across the country, including Jakarta, Bandung, Denpasar, Malang, Medan, Surabaya, Surakarta, Yogyakarta, Makassar and Palangkaraya.
With Traveloka App v2.21, customers can fill in a form with their date of travel, departure location, destination and number of seats. The app will then show a list of available bus services, including their schedule, routes and ticket prices. Complete details will be provided once customers select a bus, including facilities and images of the bus’s interior.
After customer enters their data and reviews the details of the order, and their payment is transferred and confirmed, customers will receive their electronic ticket via email or SMS. The e-tickets can also be viewed under "My Booking" on the app’s main page.
This series of screen views shows some of the steps in booking bus tickets via the Traveloka app. (Traveloka/File)
Traveloka has also established cooperation with banks as well as convenience stores for processing booking payments, and offers 24-hour customer services.
“Our bus services are expected to complete Traveloka’s transportation services, which already include planes, trains and airport transport, and now busse,” Caesar Indra, Traveloka senior vice president of business development, said in a press release. “That way, customers can choose the best transportation option that fits their travel needs perfectly.”
Dwi Rianta Soerbakti, managing director of PT Eka Sari Lorena Transport and PT Ryanta Mitra Karina Transport, said the collaboration with Traveloka was “a new strategy to increase our sales figures”.
“We also hope the online booking service for bus tickets will make it easier and more convenient for our loyal costumers, as they can now book their bus tickets directly through their smartphone, wherever they are,” said Dwi. (wir/wng)