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Jakarta Post

Whoosh prices to fluctuate with customer demand

The number of daily passengers for the high-speed rail service is currently between 14,000 and 16,000, less than some 21,000 people recorded during Christmas and New Year.

Aditya Hadi (The Jakarta Post)
Premium
Jakarta
Mon, January 29, 2024

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Whoosh prices to fluctuate with customer demand Passengers wait for a train for the Whoosh Jakarta-Bandung high-speed rail service at Halim Station in Jakarta on Nov. 11, 2023. (Antara/Hreeloita Dharma Shanti)

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T Kereta Cepat Indonesia China (KCIC), the operator of Whoosh, the Jakarta-Bandung high speed rail (HSR) service, has announced plans to adapt its fares depending on supply and demand.

The dynamic pricing model is due to start on Feb. 3.

Rather than charging a fixed price for all tickets, the firm will set higher prices for peak hours, weekends and holiday seasons.

"Under the new scheme, there is a possibility for different fares on the same day. The pricing model will be monitored and evaluated [regularly] to ensure it matches customer needs and the operational [requirements] of Whoosh," KCIC spokeswoman Eva Chairunisa said in a statement on Monday, as reported by Antara.

Since December, 2023 KCIC has charged Rp 200,000 for all Premium Economy class trips from Monday to Thursday and Rp 250,000 on Friday and the weekend. Beginning on Feb. 3, customers could be offered tickets for the same class at prices ranging between Rp 150,000 and Rp 250,000.

There is no plan to change the fares for Business Class or First Class, which will remain at Rp 450,000 and Rp 600,000, respectively, for any trip.

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"We want to give customers alternative options so that they can buy tickets according to their needs, wishes and purchasing power," Eva stated.

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