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Whoosh operator on hunt for stolen ‘high-tech’ seat cushions
The operator of Whoosh, the Jakarta-Bandung high speed rail (HSR) service, is looking for passengers it suspects are responsible for stealing “high-tech” cushions from its trains.
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Manhunt: PT KCIC, the Sino-Indonesian consortium responsible for operating Whoosh, the Jakarta-Bandung high speed rail (HSR) service, is looking for passengers it suspects are responsible for stealing “high-tech” cushions from its trains. (KCIC)
T
he operator of Whoosh, the Jakarta-Bandung high speed rail (HSR) service, is looking for passengers it suspects are responsible for stealing “high-tech” cushions from its trains.
PT Kereta Cepat Indonesia China (KCIC) said it had collected the identities of the alleged cushion thieves from CCTV cameras, according to a statement on Saturday.
“Removing the cushions causes damage to the facility and reduces passenger comfort […] If the cushions are lost, KCIC will need to procure replacements, resulting in additional operational costs, which could be better used for improving services,” KCIC spokesperson Eva Chairunisa said.
The company has suffered six incidents of cushions being removed since it began operating the rail link in October last year.
The most recent occurred on July 11 when train staff found a cushion was missing from one of its Premium Economy seats, the cheapest out of three seat classes offered by the company, the other two being Business Class and First Class.
“Cushions used in Whoosh are designed with customized specifications and high technology. They have fire resistant material to help minimize potential hazards during an emergency,” Eva said.
“Even though this seems minor, these incidents are costly to the company,” she added.
