he use of Artificial Intelligence (AI) has permeated into all of our daily lives, whether it is in the field of medicine, education, and even finance. While many are skeptical about welcoming the new innovation, everyone must toe the line between remaining vigilant of its flaws, yet acknowledging all the many benefits it has brought us thus far.
In turn, many companies have started to adopt AI into their daily practices in order to keep up with the changing of the times. Indosat Ooredoo Hutchison, as one of the leading communication companies in Indonesia, is one that has opened the benefits of AI with open arms as it adapts to the new era.
To reiterate its unwavering commitment to championing sovereign AI in the country, Indosat presents “Banking AI Day," a pioneering forum designed to reimagine the future of banking and financial services in Indonesia through the transformative power of AI. Held on Monday (9/09) at the Ritz-Carlton Jakarta, Pacific Place, the event aims to inspire, engage, and drive innovation, positioning Indonesia at the forefront of the new global community.
“At Indosat, our larger purpose is to empower Indonesia. The Banking AI Day exemplifies our commitment to reimagining the banking sector as a cornerstone of Indonesia's economic development. With AI at our fingertips, we believe we can unlock infinite possibilities, propelling Indonesia towards the realization of its Golden Indonesia Vision 2045. We are also immensely proud to lead the charge in bringing sovereign AI to Indonesia, driving our nation towards true digital and technological independence,” said Vikram Sinha, President Director and CEO of Indosat Ooredoo Hutchison.
He also lends his voice as a keynote speaker, naming his segment “The Future of Banking: The Next Horizon.” He highlights the power of AI in terms of ensuring financial accessibility for all, again reminding the room that MSMEs will be able to contribute significantly to economic growth of a country, as long as they are allowed the tools to grow themselves.
Vikram highlighted three growth pillars for the future of AI: inclusivity, data safety, and invisibility. The last is a factor that has probably already happened without us realizing, that the AI technology has successfully embedded itself in our daily lives seamlessly.
This is especially true for Indonesians everywhere. According to Damayanti, Senior Deputy Governor at Central Bank of Indonesia (Bank Indonesia/BI), Indonesia accounted for 40 percent of all online transactions in the Southeast Asian region in 2023. The number will only grow, as it is predicted to be parallel with the population of the younger generation.
“Indonesia holds the highest potential for digital economic growth in the ASEAN region. Leveraging advanced technologies such as AI, cloud computing, and blockchain, our financial institutions can deliver faster, more efficient, and cost-effective services. Initiatives like Banking AI Day are crucial for accelerating our progress and ensuring that Indonesia’s financial sector remains competitive on the global stage,” explained Destry.
She revealed that BI has also adapted with the changing of the time with the adoption of QR Indonesian Standard (QRIS), the development of fast payment through BI Fast, and more innovation that guarantees interconnectivity and better integration for payment systems.
Meanwhile, Indosat’s role in this transformation extends beyond the event itself, through its comprehensive technology ecosystem, including state-of-the-art Data Centers by BDx Indonesia that have a total IT capacity of 150MW+ in Indonesia across ten operating carrier- neutral colocation facilities. Because the ownership is under Indosat, it will be able to have sovereignty and it is guaranteed to be inclusive, as it aimed to cover as much at 95 percent of Indonesia.
The country is known to be the fastest-growing data center industry in the world. BDx is a collabrative effort between Indosat Ooredoo Hutchison, Lintasarta, and Artajasa. Lintasarta will provide an AI factory to the ecosystem with GPU Merdeka, powered by NVIDIA, as its most advanced sovereign AI cloud, and its broader AI-driven initiatives.
Moreover, by fostering innovation, enhancing data security, and nurturing homegrown talent, Indosat is helping to create a future where Indonesian startups and financial institutions can thrive in a globally competitive AI landscape.
The Banking AI Day was also made more exciting with the promise of a similar event in November to commemorate the launch of an Indonesian-based AI with the aim to accelerate the transformation process in the country’s economy, as well as increase productivity.
“This activity is actually a bit of an eye-opener for our bankers and also the financial world that we are already able to provide AI-based services that use the Indonesian language as its basis. We will soon announce its use officially in November,” teased Halim Alamsyah, President Commissioner of Indosat Ooredoo Hutchinson.
Vikram said that for now, he is focused on a few things; which are how to further collaborate to advance the nation, and how to invest in human capital, to train Indonesian talents to be able to use the application to make sure that the AI will work with and for us, instead of against us.
“We have a bigger goal and to make sure that we take care of every Indonesia, we want to use AI as a tool, that is a bigger goal. And to do that, first we have created an AI factory. The first time in Southeast Asia, Indonesia has an AI factor, which means we have a very good operational path in Indonesia,” concluded Vikram.
This article is published in collaboration with Indosat Ooredoo Hutchison (IOH)
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