Since Monday, an announcement about the store's temporary closure has circulated on social media and WhatsApp groups. It stated that a COVID-19 case was confirmed on July 25 at the store and “all team members who were in contact are under quarantine" and that "immediate testing and professional sanitization are being organized”.

Dapet dari group WA, ini bener?

Ada yang ke Dior Plaza Senayan 25 July? pic.twitter.com/GCZPDOA32t

— RK (@riankrisna) July 27, 2020

“Yes, we have one confirm[ed] test and we remain vigilant,” a management official of Christian Dior Couture in Indonesia told The Jakarta Post on Monday. “Our team immediately took the PCR [polymerase chain reaction] test and closed the boutique for disinfection.”

Plaza Senayan itself shared on Sunday its health and safety protocols on its social media platforms, including regular spraying of disinfectant, the use of a cashless payment system and reducing the mall's maximum capacity. "All of our tenants have implemented health and safety measures to ensure you have a safe and pleasant shopping experience at Plaza Senayan," read the post. 

 

 

 

 

View this post on Instagram

 

 

 

 

 

 

 

 

 

Before this “new normal”, one of the things we used to take for granted was how easy it was to indulge in retail therapy. We could just walk into a store, browse, and walk out with brand new items that will surely boost our moods.⁣ ⁣ Today, the way we shop has changed, but it doesn’t mean that the joy is lost. All of our tenants have equipped themselves with health and safety measures to ensure you have a safe and pleasant shopping experience at Plaza Senayan.⁣ ⁣ Indulge yourself and enjoy shopping today!⁣ ⁣ #PlazaSenayan⁣ #WhatsOnPlazaSenayan⁣ #KeepADistanceStaySafe

A post shared by Plaza Senayan (@plaza_senayan) on Jul 25, 2020 at 9:05pm PDT

Following the confirmed COVID-19 case, several netizens could be found asking about the news in the comments section. 

"There's a confirmed COVID-19 case at a Dior [store], so was only the store closed? Is Plaza Senayan still open?" asked @melaciousintent.

A comment on Plaza Senayan's Instagram post, asking about whether the mall is still open or not. (instagram.com/plaza_senayan/File)

"Please let us know soon if there's a confirmed COVID-19 case [detected] in one of the tenants," wrote @dominiquefransisca. 

Another comment on Plaza Senayan's Instagram account, asking for confirmation that a COVID-19 case was detected at one of the mall's tenants. (instagram.com/plaza_senayan/File)

Plaza Senayan released a statement on Instagram Stories on Monday afternoon following the confirmed case: "The store staff has been quarantined for the last 10 days and is being closely monitored by the store’s management. All staff of the same store who may have been in close contact are under quarantine and are being tested immediately."

It added that different staff members would run the store when it reopens after being cleaned and disinfected.

Located on the first floor of the mall, the Dior store offers ready-to-wear, leather-goods and accessories of the luxury brand.

Plaza Senayan was opened in 1996 and provides a wide array of fashion boutiques, restaurants, cafes and entertainment centers. (kes)