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Go-Pay users to be charged bank fees
.State-owned lenders Bank Negara Indonesia (BNI) and Bank Mandiri will start charging users of Go-Jek’s digital payment platform, Go-Pay, when topping-up their balances.
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A driver from popular ride-hailing app Go-Jek drives a passenger around the Hotel Indonesia traffic circle on Dec. 18, 2015. (thejakartapost.com/Wienda Parwitasari)
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tate-owned lenders Bank Negara Indonesia (BNI) and Bank Mandiri will start charging users of Go-Jek’s digital payment platform, Go-Pay, when topping-up their balances.
“Effective April 2018, every Go-Pay top up transaction through BNI’s e-channels (BNI ATM, BNI SMS Banking, BNI Internet Banking, BNI Mobile Banking) will be charged a Rp 1,000 [US$0.07] administration fee,” an announcement on BNI’s official website said.
Bank Mandiri also announced that it would in May start charging Rp 1,000 for Go-Pay top-ups through Mandiri ATMs and Mandiri Online channels.
“This is so that Go-Jek and Indonesia’s banks can provide the best service for users or customers,” a statement on the bank’s website said.
The statement also said the surcharge, which is set to be implemented on May 1, would only apply to top-ups by Go-Pay customers, while drivers would be exempt.
The Rp 1,000 charge will be directly deducted from the customer’s bank account, while the Go-Pay balance will be topped up according to the inputted amount.
Go-Jek’s boasts about 15 million users a week, over half of which use Go-Pay as a payment method. (kmt/waw)
