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Jakarta Post

Ministries launch complaint portal to weed out 'radical' civil servants

  • News Desk

    The Jakarta Post

Jakarta   /   Tue, November 12, 2019   /   06:30 pm
Ministries launch complaint portal to weed out 'radical' civil servants The civil servants of the Jakarta administration participate in a ceremony. (

Twelve ministries and state institutions have teamed up to launch an online portal called for complaints against "radical" or intolerant civil servants.

Communication and Information Minister Johnny G. Plate said the portal was part of the government's efforts to ensure that civil servants used the state ideology and the constitution as a touchstone.

"Our duty is to help civil servants as the main support of the government and the state to truly work as one team, with a strong spirit of solidarity," Johnny said at the portal's launch at Grand Sahid Hotel in Central Jakarta on Tuesday as quoted by

Johnny added that the portal would help identify civil servants who followed ideologies that differed from state ideology Pancasila. 

The ministries and institutions that participated in creating the portal include the Administrative and Bureaucratic Reform Ministry, Home Ministry, Religious Affairs Ministry, Law and Human Rights Ministry, the State Intelligence Agency (BIN), National Counterterrorism Agency (BNPT) and the Corruption Eradication Commission (KPK).

Setiawan Wangsaatmaja, the Administrative and Bureaucratic Reform Ministry's deputy for human resources, said the portal was part of efforts to create a mechanism to ward off radicalism among civil servants.

"The portal will be administrated by the Communication and Information Ministry," he said.

Users who want to file a complaint through the portal can sign up for an account and provide links as well as attach documents as support.

The portal's Frequently Asked Questions (FAQ) section lists 10 things that can be reported, including spoken or written opinions that contain "hate speech against Pancasila, the 1945 Constitution, Bhinneka Tunggal Ika [Unity in Diversity], NKRI [Unitary State of the Republic of Indonesia] and the government, as well as hate speech against a tribe, religion, race or group”, and even shares, retweets, likes or comments on social media. 

Concerns have been raised about intolerance in government institutions, with a 2017 survey conducted by Jakarta-based pollster Alvara Research Center reporting that around 19.4 percent of civil servants did not believe in Pancasila. Meanwhile, a 2018 study on mosques located around ministry and state-owned enterprise (SOE) offices found that 41 percent have had radical teachings broadcasted during Friday prayers. (kmt)