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Jakarta Post

After years on the streets, app-based motorcycle taxis finally regulated in 2019

  • Riza Roidila Mufti and Adrian Wail Akhlas

    The Jakarta Post

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Jakarta   /   Tue, December 31, 2019   /  01:08 pm
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Wait for it: Ride-hailing app drivers queue up to buy food for their customers at the Pisang Goreng Madu Bu Nanik food outlet in Tanjung Duren, West Jakarta, on Oct. 31.(The Jakarta Post/Arief Suhardiman)

The year 2019 marked a new era in app-based motorcycle taxis as the government finally issued regulations years after the ride-hailing services hit the roads in most parts of Indonesia without any regulations. In March, the Transportation Ministry issued Ministerial Regulation No. 12/2019 on the safety of motorcycle taxis used for the public interest. Ride-hailing companies must comply with minimum standard services in safety, security, amenity and orderliness to ensure protection for drivers and passengers. In terms of safety compliance, the regulation requires drivers to ride their motorcycle properly with full concentration and to be knowledgeable about the area in which they operate. Drivers should regularly check and take care of their vehicle and ensure vehicle worthiness. Drivers should wear long trousers, shoes, gloves and wear a safety jacket.  The regulation, amon...