n Indonesia, where a third of the population lacks health insurance, some COVID-19 patients have had both their health and their finances strained by the virus.
While the government is reimbursing both state-run and private referral hospitals for the expenses of treating COVID-19 patients under a government plan, the lack of capacity at these facilities and patients’ fears of not getting prompt or sufficient care have left some with little choice but to pay tens of millions of rupiah for private treatment.
Naufal Dhany Rizaki, a 25-year-old resident of Surabaya, East Java, said his family had to pay Rp 97 million (US$6,918) for his mother's two-week hospital stay in January because she did not have insurance.
Naufal had searched for a bed at state COVID-19 hospitals, but to no avail. Fearing for the safety of his mother, who was diabetic, a noted COVID-19 comorbidity, he booked a bed at a private referral hospital. His mother's condition worsened for a period after she heard of the death of her sister from the virus, but she eventually survived the disease.
Naufal was informed by a doctor about the estimated medical expenses, but still found it “a large amount” of money.
"At the time, my family didn't have cash on hand. What we had were land investments. We were confused at first, but thank God we found a way to get the money,” he said.
The hospital informed him that it could submit a claim to the government to cover part of the expenses. “The reimbursement can take three months or more – or even not happen at all. But the hospital said it would still try,” Naufal said.
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