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Mayo Clinic opens first Southeast Asia office in Jakarta
With its first office in the region, the US-based nonprofit hospital operator wants to expand and streamline its services in the country.
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Mayo Clinic infectious diseases physician and executive medical director of the Asia-Pacific region Stacey Rizza (second from right) and Santini Group's Riantini Sutedja pose during the opening of Mayo Clinic's International Representative Office in Jakarta on March 16, 2023. (The Jakarta Post/Santini Group)
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nited States-based hospital operator Mayo Clinic opened an office in Jakarta, its first office in the Southeast Asian region, in a bid to expand and streamline its services in the country.
The international representative office aims to assist patients, referring physicians and insurance brokers to make appointments at Mayo Clinic hospitals located in the US and the United Kingdom.
Stacey Rizza, Mayo Clinic’s executive medical director of the Asia-Pacific region, said Indonesia was an important market for the hospital operator as it had a good stream of patients coming from the country.
“If somebody has something that’s really concerning for them or something they feel they should seek additional care for, then we want to be available for them,” she told The Jakarta Post on Thursday.
She added before the establishment of the office, patients had needed to arrange their own appointments directly with the clinics and navigate the system by themselves.
“We’re so fortunate to get a good number of Indonesian patients but [have opened this office] in order to be available for even more and to make that process a little bit more streamlined.”
Read also: Yearender 2022: Doubts linger over Indonesia’s healthcare system transformation
