The Jakarta Post
The collaboration between Grab and the Banyuwangi administration in East Java includes the development of micro, small and medium enterprises (MSME) as well as tourism and culture. (Courtesy of/Grab)
Grab, a leading all-in-one application in Southeast Asia, and the Banyuwangi administration in East Java have announced a strategic partnership to continue developing the regency’s digital economy.
The technology presented by Grab is expected to help the local government further develop various sectors and speed up the turning wheels of the Banyuwangi economy.
The collaboration, which includes the development of micro, small and medium enterprises (MSME) as well as tourism and culture, was inaugurated with the signing of a memorandum of understanding (MoU) by Banyuwangi Regent H. Abdullah Azwar Anas and Grab Indonesia country managing director Neneng Goenadi.
On the occasion, Grab also announced the recently unveiled GrabProtect, which serves as a safety and hygiene protocol for transportation to minimize the risks of COVID-19 transmission during a trip.
Neneng pointed to Grab's commitment to ensuring that more people enjoy the benefits of the digital economy.
"The digital economy has the potential to grow for the benefit of all levels of society in Indonesia, including in the midst of a pandemic. Grab is happy and proud to collaborate with the local government and present various initiatives to support the digital economy in Banyuwangi,” she said.
"Grab technology that is inclusive and safe is expected to help improve the skills of the people of Banyuwangi and provide more job opportunities. Grab hopes to continue helping MSMEs in tourism and the transportation sector.
"Hopefully this can help the Banyuwangi government realize its vision to encourage economic improvement and the quality of human resources in order to create an independent and prosperous society.”
The collaboration between Grab and Banyuwangi administration was inaugurated with the signing of a memorandum of understanding (MoU) by Banyuwangi Regent H. Abdullah Azwar Anas (left) and Grab Indonesia country managing director Neneng Goenadi (right). (Courtesy of/Grab)
Anas highly appreciated Grab's initiative to support economic development in Banyuwangi, which is home to thousands of MSMEs across 18 subdistricts and villages.
According to the Banyuwangi Statistics Agency, the regency currently has 1,298 grocery stores and 637 food stalls that provide employment for many people.
The commitment shown by Grab through various innovations and technologies is expected to have a positive impact on all levels of society, including MSMEs.
“The benefits of the digital economy must be felt by more people, especially in the pandemic, during which online-based services continue to increase and become increasingly appealing to consumers.
"We believe that this cooperation can accelerate economic recovery in Banyuwangi in line with the vision and mission of the Banyuwangi administration to improve the economy and quality of human resources," Anas said.
Grab Indonesia country managing director Neneng Goenadi (left), Banyuwangi Regent H. Abdullah Azwar Anas (center) and Grab Indonesia Director of East Indonesia Halim Wijaya (right) posed at the inauguration of partnership between Grab and Banyuwangi administration. (Courtesy of/Grab)
The Grab and Banyuwangi partnership encompasses two development programs focusing on MSMEs and tourism.
Support for MSMEs includes training to help the sector survive and thrive by utilizing digital platforms.
Grab is one of the suppliers of its partners’ MSME products for the government of Banyuwangi.
Support for tourism is carried out through the integration of transportation services and e-ticketing for tourist destinations in Banyuwangi as a form of tourism promotion.
Downloaded more than 205 million times, Grab makes it easy for users to connect with millions of driver-partners and merchants. Grab provides on-demand transportation services across Southeast Asia, as well as the delivery of food, goods, groceries, digital payments and financial services in more than 394 cities in eight countries.
GrabProtect for safe ride
Grab focuses on providing safe and comfortable transportation during the pandemic through GrabCar Protect and GrabBike Protect.
● Online health and hygiene declaration form and selfie mask:
This online health and hygiene declaration feature will require drivers and delivery-partners, as well as passengers to confirm they do not show symptoms of COVID-19 and have adopted the necessary safety and hygiene measures, before they can start driving, delivering orders or booking a ride.
Drivers and delivery-partners will also be prompted to take a selfie using the mask selfie feature after completing the declaration.
● Equip vehicles with plastic partitions and cleaning equipment:
The GrabCar Protect and GrabBike Protect vehicles are equipped with thick plastic partitions as separators to minimize contact between passengers and driver-partners. Grab has distributed COVID-19 cleaning equipment kits consisting of hand sanitizer, vehicle disinfectants and face masks for driver-partners.
Grab has also set up a sanitation post where driver-partners can bring in their vehicles for disinfection.
● Passengers and driver-partners can cancel the booking if requirements are not met:
On the inauguration of its partnership with Banyuwangi administration, Grab also announced the recently unveiled GrabProtect, which serves as a safety and hygiene protocol for transportation to minimize the risks of COVID-19 transmission during a trip. (Courtesy of/Grab)
All Grab users are required to wear a mask. If either party shows up without a mask, passengers and driver-partners can cancel the booking by selecting “driver/passenger did not wear a mask” as their cancellation reason. Similarly, both driver-partners and passengers can also cancel rides if either party appears to be unwell by selecting “driver/passenger is unwell” as the cancellation reason. Grab will waive the penalty for cancellations associated with these two reasons.
The GrabProtect feature was first introduced in April. GrabBike Protect and GrabCar Protect fleets are now available across the country, from Aceh to Jayapura in Papua, having served more than 58 million kilometers in trips.
“Grab creates innovative solutions with improved safety and hygiene to help people adapt to new habit protocols. Grab also continues to innovate to provide the best platform and technology for MSMEs and traditional traders,” Neneng said.
In Banyuwangi, Grab has also provided 3G solutions: GrabAssistant, GrabMart and GrabKiosk, which help delivery partners, MSMEs and customers adapt together during the pandemic.
"We will continue to strive to bring positive impacts on a sustainable basis, both for partners, service users and the public in general through technology that can continue to support the digital economy. Let's #TerusUsaha [keep striving] together,” Neneng said.
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