Head of the Jakarta Citizens Forum (Fakta) Azas Tigor Nainggolan said he wanted to take the power-outage incident to court as he experienced losses from the blackout that lasted more than eight hours, yet had not received any proper compensation from PLN. 

“I demand the company publicly apologize to the community and admit its poor management,” Tigor said after filing the lawsuit in South Jakarta District Court on Wednesday, adding that he suggested the public take legal action to seek a better response from the company.

Tigor sued PLN for compensation of Rp 6,500 (45 US cents) for the toll-road charge on his way from Bogor to Jakarta, after train services stopped as the electricity went out.

“On that day, I was supposed to take a train to return to Jakarta. Arriving at Bogor Station around 1 p.m., there was no certainty when the train service would restart operations. I waited for seven hours before finally making a decision to go by a private car,” he said.

Tigor said he was more concerned that PLN admit responsibility rather than about the compensation, adding that the registration fee cost him much more than the sum he sought in the lawsuit he filed.

“As stated in Article 28 of Law No. 30/2009 on electricity, PLN has the obligation to provide proper electrical services to society. There should be clarity from the provider and that was what it missed out in the blackout situation,” he said.

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