TheJakartaPost

Please Update your browser

Your browser is out of date, and may not be compatible with our website. A list of the most popular web browsers can be found below.
Just click on the icons to get to the download page.

Jakarta Post

Passport application services, including for foreign citizens, reopen on Monday

Immigration offices will limit their visitor capacity to 50 percent and all applicants are required to register for a waiting number via the immigration iOS or Android mobile application.

News Desk (The Jakarta Post)
Jakarta
Mon, June 15, 2020

Share This Article

Change Size

Passport application services, including for foreign citizens, reopen on Monday  The online take-a-number system officially openedĀ on Friday at 2 p.m. (Shutterstock/Dolores Giraldez Alonso)

The Immigration Directorate General officially reopened passport services at its offices on Monday.

Limited services had been available since March 24 as part of an effort to curb the spread of COVID-19.

As reported by kompas.com, among the reopened services are new passport applications or renewals; services for foreign citizens, especially related to immigration status changes; obtaining new temporary stay permits (ITAS) and immigration certificates; and registrations for limited dual citizenship. 

According to the Immigration Directorate General's public relations and public affairs head, Arvin Gumilang, the immigration offices will be limiting their visitor capacity to 50 percent and all applicants are required to register for a waiting number via the immigration iOS or Android mobile application.

The online take-a-number system officially opened on Friday at 2 p.m., he added.

All immigration officials will be wearing face masks, gloves and face shields, and working behind transparent dividers. 

Visitors are obliged to wear face masks, wash their hands with soap prior to entering the building using facilities provided at several areas, undergo body temperature checks, apply physical distancing with one another, bring their own stationery and prepare their paperwork at home.

Arvin also advised applicants to utilize the services of state-owned postal company PT Pos Indonesia by having their finished passport sent to them by mail. (kes)

Your Opinion Matters

Share your experiences, suggestions, and any issues you've encountered on The Jakarta Post. We're here to listen.

Enter at least 30 characters
0 / 30

Thank You

Thank you for sharing your thoughts. We appreciate your feedback.