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Navigating the risks and challenges of financial automation in Indonesia

By automating tasks such as invoicing, payment processing and expense management, businesses can save time and reduce the risk of human error, allowing employees to focus on more valuable tasks to operate businesses more efficiently.

Erwin Damar Prasetyo (The Jakarta Post)
Premium
Jakarta
Wed, January 4, 2023

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Navigating the risks and challenges of financial automation in Indonesia One of the biggest concerns with Industry 4.0 is the disruption it has on the job market. McKinsey predicts that 800 million jobs will be gone by 2030 due to automation. (Shutterstock/File)

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inancial automation technologies, such as artificial intelligence and machine learning, are increasingly being adopted by businesses in Indonesia as a way to streamline operations, increase efficiency and reduce costs. Based on Accenture studies, the use of financial automation can increase efficiency by up to 80 percent and reduce costs by up to 60 percent.

In its most recent forecast, Deutsche Bank predicts strong economic growth potential for Indonesia in 2023, with expansion of the manufacturing sector and infrastructure investment as potential drivers. Deutsche Bank estimates that Indonesia's gross domestic (GDP) product will grow by 5-6 percent in 2023, which can make investment in financial automation very attractive for investors.

One of the main benefits of financial automation is its ability to increase efficiency and productivity. By automating tasks such as invoicing, payment processing and expense management, businesses can save time and reduce the risk of human error, allowing employees to focus on more valuable tasks to operate businesses more efficiently.

However, it is important for businesses to be aware of the potential risks and challenges, such as the need for up-front investment and the potential impact on the workforce in Indonesia.

In addition to streamlining internal operations, financial automation can also improve customer experience by providing faster and more customized services, such as the use of chatbots and virtual assistants. However, it is important for businesses to be aware of the potential limitations of this technology and ensure that they use it effectively and ethically.

Financial automation has the potential to result in significant cost reductions. By automating redundant manual tasks and reducing labor costs, businesses can increase their profitability and strengthen their performance.

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Financial automation can also increase the accuracy and reliability of financial data by automating processes such as data entry and reconciliation, reducing the risk of errors and ensuring that financial records are accurate and up-to-date. Companies that are required to adhere to strict financial reporting standards may find this very useful.

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